Last Updated As of May 25th, 2018
West Coast Vape Supply, Inc.
Legal Agreement; Revision
SECURITY POLICIES
This website (Site) is owned by West Coast Vape Supply, Inc. (West Coast Vape Supply). The URL of this Site is www.westcoastvapesupply.com. The words we, us and ours refer to West Coast Vape Supply, Inc. Persons simply accessing the Site are Visitors. Customers are persons who have entered portions of this Site as (a) customers or (b) as persons who provide Personally Identifiable Information (defined below) as prospective customers or (c) as persons who download certain product information. The term Users refers to both Visitors and Customers. The words you and yours refer to Users. Whenever this Privacy and Security Policy (Policy) intends to refer to Visitors or Customers specifically, it will use those words. his Policy describes our collection, use and sharing of Personally Identifiable Information (PII) gathered through the use of this Site. In general, PII means information by which a specific individual can be identified. It includes information such as name, mailing address, telephone number, and e-mail address. This Site is not intended to collect any PII from Visitors. However, Customers may provide certain PII when they access the Site as Customers. This Policy also describes our collection and use of Non-Personally Identifiable Information (NPII), as defined below. This Policy applies only to information collected on-line through this Site. We may have other policies concerning PII collected by other means, such as by mail, facsimile or otherwise.
GENERAL STATEMENT OF SECURITY AND PRIVACY
West Coast Vape Supply respects the privacy of Users of this Site. Subject to the provisions of applicable laws, any information you submit to us via this Site will be processed only in accordance with this Policy.
PERSONALLY IDENTIFIABLE INFORMATION
We collect data about Customers through this Site when a Customer submits a request for information or views certain product information, requests newsletters or plays our vape board game, accesses one of our services on the Site (including our Assessment Tool), or otherwise contacts us. This information includes, but is not limited to, your name (first and last), company name, title, company address, phone number, fax number, and e-mail address. We do not sell products through this Site and we do not collect credit or debit card information through this Site. Our Site makes available an Assessment Tool through which a person may obtain suggestions as to particular products of ours that may be most appropriate to assist with his or her particular physical condition. The Tool provides a two step process. First, the person provides certain very basic information to access the Tool and understand its functionality. This very basic information contains no data as to their physical condition. Second, if the person is satisfied that use of the Tool might be appropriate, the person can provide the necessary physical information (age, gender, physical issue(s) to be addressed, level of severity, etc.) ONLY after the person has first provided his or her express consent that West Coast Vape Supply may receive and process the information. West Coast Vape Supply will provide the person with its suggestions. recommendations if new or more appropriate products become available. The person may with draw his or her consent at any time. PII gathered through the second stage of the Assessment Tool is never shared with any third party.
USE OF PERSONALLY IDENTIFIABLE INFORMATION
Any PII you provide on this Site is used to enable us to provide services and features offered on the Site, to respond to your inquiries or requests, to promote this Site and/or the services and features provided by the Site and to advance the business of West Coast Vape Supply. Except as described below, the information collected on our Site will not be shared with third parties. We may share Customer information with our select partners. These can include affiliated organizations. If you would prefer that we not share your Customer information with our partners, please contact us at: info@westcoastvapesupply.com. We may use third parties to provide specific services, such as helping us manage and maintain the Site and providing data processing services, including temporarily storing PII on their server. These third parties may have access to and use of the PII collected from you in order to perform services for us and not for any other purpose. Certain of our employees will have access to your PII. As in the cases of our third party contractors and agents they may use your PII only to provide us with a specific service and not for any other purpose. We may disclose specific information about you without providing you a choice if, based on our good faith belief, it is necessary to do so to (i) protect or defend our legal rights or property or our employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of this Site or Users of this Site or members of the public including acting in urgent circumstances; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process. If you have consented to receive materials (e.g., newsletters) or notifications from us, we may periodically use your email address to send you such materials. If you want to stop receiving such materials from us, you can follow the unsubscribe instructions at the bottom of each email or contact us at: info@westcoastvapesupply.com. We do not currently obtain PII from persons other than Customers, but if we were to obtain PII from a third party, our use of that information would also be governed by this Privacy Policy.
NON-PERSONALLY IDENTIFIABLE INFORMATION
In general, NPII is information that is generated by the use of the Site by a person but that does not identify him or her personally. NPII includes, but is not limited to, information we automatically collect on your use and/or actions on our Site (e.g., user traffic patterns, page views on the Site, click-through rates, and search terms that Users enter into our search utility). In addition, when a Visitor arrives at our Site, we collect the IP address of your computer (or the proxy server you use to access the World Wide Web) and the type of operating system and browser software used. An IP address can tell us the User's internet service provider and, based on that, can suggest the geographic location of the connection. However, an IP address by itself does not identify a particular User. We may also know the URL of the site from which you came, the site to which you are going when you leave this Site. Use of Non-personally identifiable information As a general matter, NPII helps us determine how our Site is being used, helps us identify popular areas of the Site, and helps determine the effectiveness of our promotional activities regarding the Web site. This data is used to manage and improve the Site, track usage, and for security purposes. We do not link this NPII to any PII. We may share NPII partners and other parties.
USER APPROVED POSTING OF CONTENT
This Site does only permits the posting of product reviews, all product review content will only be posted once approved.t.
USE OF "COOKIES"
Our Site uses electronic files called cookies that hold small pieces of information to help track your usage of our Site. There are two kinds of cookies browser cookies (or also called HTML cookies) and Flash cookies (also called Locally Stored Objects or LSOs). Flash cookies can hold more information than browser cookies and are more difficult to remove. Our Site does not use Flash cookies. Our cookies do not collect any PII about you. Our cookies do not cause any other data to be read from your hard drive. Cookies are unique to each User and enable our Site to know when you visit, so you: (1) do not have to remember your username and password each time you visit the Web site; and (2) receive any personalized services you have requested. We use cookies to help us understand better how Users use our Site so that we can improve it. For example, the cookies allow us to collect information about how many people are visiting our Site, what pages they are visiting and how they navigate the Site. This helps us to track trends over time. You can choose to not receive a cookie file by enabling your web browser to refuse cookies or to prompt you before you accept a cookie. You can also delete cookies from your computer. However, if you these things, the full functionality of this Site may not be available to you and you may be required to enter your user name and password more frequently.
THIRD PARTY SITES
This Site may contain links to other Internet Web sites. When you click on these links, you will be transferred out of our Site and will be connected to the websites of the organizations that you selected. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such Web sites or for the goods or services available on such Websites. Each of these linked websites maintains its own independent privacy and data collection policies and procedures. If you visit a website that is linked to our Site, you should consult that websites privacy policy before providing any PII.
TRANSFER OF ASSETS
If we make a sale or transfer of all or a material part of our assets or are otherwise involved in a merger or transfer of all or a material part of our operations, we may transfer your PII to the party or parties involved in the transaction as part of that transaction. Should such a transfer occur, we will use reasonable efforts to try to require that the transferee use personal information you have provided through this Site in a manner that is consistent with this Privacy Policy.
ADULTS AND AGE VERIFICATION
This Site is not directed at anyone less than 18 years of age. If we inadvertently collect PII from a person we have reason to believe might be under 18, we will promptly delete it and make no use of it.
SECURITY
We use administrative, technical and physical measures to help protect PII against loss, theft and unauthorized use, disclosure or modification, including firewalls and scanning software to detect and block malicious code. Internally, we employ encryption technologies, user authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms to secure access to our computer systems and files. Other information you send to this Site, including email messages, will not be encrypted unless we advise you otherwise. Only authorized individuals have access to the information you provide us. You understand and agree that perfect information security does not exist anywhere, including on the Internet. We do not guarantee that our safeguards will always work. Please be aware that our information security software may cause some e-mail messages sent via this Website not to be received. You should be aware that information sent to us using this Website may not be secure in transmission.
Users From Outside the United States
All PII collected through this Site is collected and stored in the United States. By using this Site and/or by submitting PII to this Site, you consent to having your information transferred to the United Sates and being processed and maintained in the United States, subject to applicable U.S. laws. U.S. laws may not provide the same level of protection as the law of your home country. If a Customer who is located in the European Union or Canada chooses to send us PII, the Customer is responsible for ensuring that the transfer of such information conforms to all local data protection laws.
Correcting, Updating or Deleting Information
Upon request Customers may review the Customer account information that we maintain about them and that was obtained through this Site. We will take reasonable steps to correct any such information, including PII, that a Customer informs us is incorrect. Customers may correct, update or delete any PII they may have previously provided to us by contacting us as indicated below. In any case, we will maintain copies of Customer information to the extent retained as part of our Sites standard backup/archive process. Such information will not be publicly available. These procedures will not remove such of your information that has been provided by you to, or collected from you by, the Web sites of our business partners. Archived Customer information will be deleted in accordance with our Site administration policies that are aimed at minimizing storage costs. We cannot provide any assurance that any Customer information that has been archived and then deleted will be recoverable by any means.
To make changes to your contact information, or to opt out of receiving information, please contact us in one of the following ways:
Send an e-mail to info@westcoastvapesupply.com
Send a written request to:
or call us at: 1-800-811-6770
CHANGES TO THIS SECURITY POLICY
From time to time we may modify this Security Policy and such modifications shall be effective upon posting by us on this Site. Your continued use of this Site after we post a revised Policy signifies your acceptance of the revised Policy. Please review this Policy regularly to ensure you are updated as to any changes.