Terms and Conditions & Age Policy
This is a legal agreement between you and West Coast Vape Supply, Inc. Please read it carefully before using our website or placing an order. Last updated: July 13th, 2018.
Age Restriction Notice
You must be of legal smoking age (21 years of age or older for U.S. customers) in the jurisdiction where you reside to purchase electronic cigarette products from this website. Falsifying your age for the purpose of purchasing products from this website is illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law.
What These Terms Cover
Age Policy
Must be 21+ to purchase. No exceptions.
Legal Agreement
Using our site means you agree to these terms.
Returns Policy
Claims must be made within 24 hours of delivery.
Ownership
All site content is owned by West Coast Vape Supply, Inc.
User Conduct
Personal use only. No commercial use or reproduction.
Revisions
Terms may change. Continued use means acceptance.
Legal Agreement and Revisions
Welcome to www.westcoastvapesupply.com. This website (the "Site") is operated by West Coast Vape Supply, Inc. (collectively, "we," "us" or "our"). Your use of, and access to, this Site is subject to these Terms of Service (these "Terms"). These Terms are a legal agreement between you and us, and they contain important information on your legal rights, remedies and obligations.
By accessing, browsing or otherwise using the Site, you: (i) acknowledge that you have read and understand, and are agreeing to be bound by these Terms and that you are agreeing to comply with all applicable laws, rules, policies and regulations; and (ii) represent that you are an adult and have the legal capacity to enter a contract in the jurisdiction where you reside.
Important: This Site is not for anyone under 21 years of age and in no event shall anyone under the age of 21 use the Site. You further acknowledge and agree that your access to and use of the Site and the services provided through the Site are valuable benefits that you receive by agreeing to, and complying with, these Terms.
If you do not wish to agree to these Terms, you may not access, browse or use the Site and you should discontinue these activities immediately.
We may change or revise these Terms at any time, for any reason and without notice. If you use or access the Site or any services offered on the Site at any time on or after the "Last Updated As Of" date set forth above, you are deemed to have been notified of, and your use or access of the Site or any such services after that date signifies your acceptance of, any changes or revisions. For this reason, please visit this page regularly to ensure you are familiar with the most recent version of these Terms. You can address questions or concerns regarding these Terms to support@westcoastvapesupply.com.
Age Policy
West Coast Vape Supply sells products intended exclusively for adults. All customers must meet the minimum legal smoking age in their jurisdiction to place an order. For U.S. customers, this is 21 years of age or older in all states.
Minimum Age
21 years of age or older for all U.S. customers. Age is verified at checkout through AgeChecker.net and again at delivery via government-issued ID.
Age Falsification
Falsifying your age to purchase products from this website is illegal and punishable by law. Violators will be permanently banned from our site.
Purchasing for Minors
Purchasing items on behalf of a minor is prohibited and punishable by law. This will result in permanent restrictions on your account and access to our website.
Privacy Policy
We respect your privacy and share your concern about its protection. Our Privacy Policy constitutes a part of these Terms and explains how we may collect, use, and protect information that we learn about you as a result of your interaction with us through the Site.
We may use this information to generate statistical reports to help us understand the market for our products and services and to develop promotional and marketing campaigns. We may use the contact information you provide to us to make you aware of other products and services. For full details, please review our Privacy Policy and Security Policy.
Returns, Claims, and Cancellations
All customers wishing to return a product may be held liable for any shipping fees that apply. In the case of broken or damaged products, West Coast Vape Supply and/or its employees will not be legally held responsible.
| Situation | Policy | Time Limit |
|---|---|---|
| Broken or Damaged Item | Contact us by email to file a claim. Refund may be issued as a gift card. | Within 24 hours of delivery |
| Return Request | Customer is liable for all applicable return shipping fees. | Contact us to initiate |
| Order Cancellation | All cancellations are subject to a 10% transaction fee. | Before shipment only |
| Late Claim | Claims submitted after 24 hours of delivery may be refused at our discretion. | After 24 hours = no guarantee |
Claims contact: To file a claim for a broken or damaged product, email us at support@westcoastvapesupply.com within 24 hours of your delivery date. Include your order number and a description of the issue.
Ownership
West Coast Vape Supply, Inc., its subsidiaries, affiliated companies, distributors, vendors, contractors, and/or licensors (collectively, the "West Coast Vape Supply Parties") are the owners or licensees of all content and materials on the Site ("Site Content") and of all related intellectual property rights, including, without limitation, all copyrights, moral rights, trademark rights, and patent rights.
Site Content includes, without limitation, all features, functions, services, software, algorithms, designs, objects, documentation, know-how, code, data, art, graphics, animation, photographs, images, text, music, sound effects, audio and/or audio-visual elements, and downloadable materials on the Site, as well as the look-and-feel, design, layout, organization, presentation, user interface, navigation, and stylistic conventions of the Site.
Note: You do not acquire any ownership interests in any Site Content by accessing, browsing, or otherwise using the Site. Unauthorized reproduction or commercial use of any Site Content is strictly prohibited.
Your Use and Your Content
You may access, browse, and use the Site and Site Content only for your personal, non-commercial use, on a single computer, mobile phone, or other internet-compatible device to enable you to use the Site. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, or otherwise use or exploit, through any means or media, any of the Site Content.
Certain features of the Site may allow you to post, upload, transmit, or submit certain materials, content, information, or ideas to the Site ("Your Content"). We do not ask for, nor do we wish to receive, any confidential, proprietary, or trade secret information from you through the Site or otherwise. Any information, material, or idea you transmit to us is deemed non-confidential and non-proprietary.
Permitted Use Summary
Personal, non-commercial use of the website and its content
Reproduction, distribution, or commercial use of any site content is not permitted
Submitting confidential or proprietary information to the site is not permitted
We reserve the right to monitor and edit or remove any user-submitted content at any time
Disclaimers and Limitation of Liability
The Site and all Site Content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. West Coast Vape Supply, Inc. makes no representation or warranty that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by applicable law, West Coast Vape Supply, Inc. disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the information on the Site is accurate, complete, or current.
In no event shall West Coast Vape Supply, Inc. or any of its officers, directors, employees, affiliates, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to, use of, or inability to use the Site or any Site Content, even if we have been advised of the possibility of such damages.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Orange County, California.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.
Revisions to These Terms
We reserve the right to revise these Terms at any time. Any changes will be posted to this page and become effective immediately upon posting. Your continued use of the Site after any revision constitutes your acceptance of the updated Terms. We encourage you to review this page regularly to stay informed of any changes. These Terms supersede all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site.
Questions About These Terms?
If you have any questions about these Terms and Conditions, our Age Policy, or any other legal matter related to your use of our website or products, our support team is available Monday through Friday, 9:30am to 5:30pm PST.
Contact Us Email Support