Security Policy
This policy outlines how West Coast Vape Supply, Inc. collects, uses, protects, and shares information gathered through our website. Please read it carefully before using our site or submitting any personal information.
Last Updated: July 3rd, 2026. This policy applies to West Coast Vape Supply, Inc. (westcoastvapesupply.com). By using our site, you agree to the terms described here. We may revise this policy at any time and will post updates to this page.
What This Policy Covers
Who This Applies To
All visitors and customers who access or use westcoastvapesupply.com.
Info We Collect
Name, address, phone, email, and usage data collected through site interactions.
How We Protect It
Physical, electronic, and procedural safeguards with restricted staff access.
When We Share It
Only with select partners, service providers, or when legally required. Never sold.
Introduction
This website is owned and operated by West Coast Vape Supply, Inc. The URL of this site is www.westcoastvapesupply.com. Throughout this policy, the words "we," "us," and "ours" refer to West Coast Vape Supply, Inc. "Visitors" are persons who access the site without creating an account or submitting personal information. "Customers" are persons who have entered the site as active customers, as prospective customers who provide personally identifiable information, or as persons who download product information. "Users" refers to both Visitors and Customers.
This policy describes how we collect, use, and share Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII) gathered through the use of this site. PII means information by which a specific individual can be identified, including name, mailing address, telephone number, and email address. This policy applies only to information collected online through this site.
Important: This policy supersedes all earlier versions. By continuing to use our site, you agree to the current version of this Security and Privacy Policy. We may have separate policies for information collected by other means such as mail or phone.
General Statement of Security and Privacy
West Coast Vape Supply respects the privacy of all users of this site. Subject to the provisions of applicable laws, any information you submit to us via this site will be processed only in accordance with this policy. We do not sell your personal information. We are committed to maintaining appropriate physical, electronic, and procedural safeguards to protect your data.
We do not sell your personal information to third parties
Information submitted is processed only as described in this policy
Physical, electronic, and procedural safeguards are maintained
Access to your data is restricted to authorized personnel only
Personally Identifiable Information (PII)
We collect personally identifiable information from customers when they interact with our site. This includes submitting requests for information, viewing product content, requesting newsletters, accessing services on our site, or contacting us through any available channel. The types of information collected include, but are not limited to:
Contact Details
First and last name, company name, title, address, phone number, and fax number
Email Address
Required for account creation, order communication, and optional marketing emails
Usage Data
IP addresses, cookies, and browsing behavior collected automatically during site visits
This site is not intended to collect PII from visitors who are simply browsing. Visitors who do not submit personal information, create an account, or make a purchase are not required to provide any PII. Customers who choose not to provide required information will not be able to complete purchases or access certain features of the site.
Use of Personally Identifiable Information
Any PII you provide on this site is used to enable us to provide the services and features offered, respond to your inquiries or requests, promote our site and its features, and advance the business operations of West Coast Vape Supply, Inc. Specifically, we may use your information to:
Process, complete, and support your purchases and transactions
Respond to your inquiries, questions, and customer support requests
Send newsletters, promotions, or product updates (if you have opted in)
Manage and maintain the site with the assistance of third-party service providers
Protect against fraud, enforce our agreements, and comply with applicable law
Protect the safety and security of this site and its users
If you have opted in to receive marketing communications and wish to stop receiving them, you can follow the unsubscribe instructions at the bottom of any email we send, or contact us directly at support@westcoastvapesupply.com.
Sharing of Personally Identifiable Information
Except as described in this policy, the information collected on our site will not be shared with third parties. We do not sell your personal information. The following table summarizes when and how we may share your information:
| Circumstance | Details | Your Control |
|---|---|---|
| Select Partners | Affiliated organizations we work with to improve and promote our services | Email us to opt out |
| Service Providers | Third parties who help us manage and maintain the site, provide data processing services, or temporarily store data on their servers | Used only for our purposes |
| Legal Requirement | When required by law, legal process, to protect our rights, or to prevent fraud or harm | Not optional by law |
| Employee Access | Certain employees may access your PII only to provide a specific service, not for any other purpose | Access is restricted and monitored |
Non-Personally Identifiable Information
Non-Personally Identifiable Information (NPII) refers to data that cannot be used to identify a specific individual. We automatically collect certain NPII when you visit our site, including your IP address and cookie data.
IP Addresses
We automatically receive and record your IP address for internal diagnostic purposes and to help administer the site. An IP address is a number assigned to your device when you connect to the internet.
Cookies
We use cookies to understand how visitors use our site and to remember your preferences. You can configure your browser to refuse cookies, though some site features may not function properly without them.
Pixel Tags
We may use pixel tags to collect additional browsing data to make our marketing more relevant. This data may be shared with third-party providers who support our marketing efforts.
Data Security
We maintain a combination of physical, electronic, and procedural safeguards designed to protect your personal information. Third parties who are given access to your data for the purpose of providing services to us are contractually bound to use that data only for the specific service they provide and for no other purpose.
We do not collect credit or debit card information directly through this site in plain text. Any payment information submitted is handled through secure, encrypted payment processing systems. We do not store your full card number and display only the last four digits when confirming orders.
Note: No method of electronic data storage or transmission is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security. We encourage you to use strong, unique passwords for your account and to contact us immediately if you suspect unauthorized access.
Legal Disclosures
We may disclose specific information about you without providing you a choice if, based on our good faith belief, it is necessary to do so in any of the following circumstances:
To protect or defend our legal rights or property, or the rights of our employees, agents, and contractors
To protect the safety and security of this site, its users, or members of the public in urgent circumstances
To protect against fraud or for risk management purposes
To comply with applicable law, court orders, or legal process
Changes to This Policy
West Coast Vape Supply reserves the right to amend this Security and Privacy Policy at any time. Any changes will be reflected on this page. This policy is our entire and exclusive Privacy and Security Policy and supersedes any earlier version. Your continued use of this site following any changes constitutes your acceptance of the updated policy. We encourage you to review this page regularly to stay informed of any updates.
Questions About This Policy?
If you have any questions about this Security and Privacy Policy, how we handle your personal information, or would like to opt out of partner data sharing, please contact our support team. We're available Monday through Friday, 9:30am to 5:30pm PST.
Contact Us Email Support